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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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Corporate Travel
Survey: Business travel benefits companies' bottom lines -- and morale
According to the survey by TravelPerk, a large majority of CEO respondents said that business travel opportunities help with...
Air Canada to scrap GDS surcharge for most fares
The airline last year implemented an NDC strategy that offers incentive payments for NDC bookings and places a surcharge on...
InteleTravel's buying spree expands opportunities
Since April 2023, InteleTravel has made investments in corporate travel, tours and meetings/events. And the host agency is...
Southwest signals it will fight after investor calls for CEO ouster
Southwest CEO Bob Jordan is amenable to making changes to increase revenue, but Jordan said he will not resign.
American Airlines unveils revised NDC plans, returns fares to GDSs
American plans to soon begin selling dynamically priced fares in NDC channels. The carrier also will introduce bundled fares...
American Airlines is paying commission on NDC bookings
The program, first reported by The Beat newsletter, pays 10% commission for NDC-enabled bookings of American's Main Plus, Main...
Travel advisors say all is not forgiven with American Airlines
American will have to rebuild travel agency relationships after a yearlong, acrimonious dispute over distribution.
How not to be the 'merchant of record'
The DOT interprets its rule to mean that if you issue a receipt for cash, check or wire, then you are the merchant of record....
With leisure leveling off, hotel CEOs welcome a surge in business travel, groups
A panel of CEOs at the NYU International Hospitality Industry Investment Conference said business stays are on the upswing and...
At IATA show, United CEO disparages Frontier's new strategy
Frontier has been trying to attract more business travelers with bundled fares and more routes from major airport hubs. Scott...
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