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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Government Affairs
Travel agencies gain exemption from overtime rules
The Department of Labor eliminated a so-called “blacklist” that included travel agencies.
Senators propose legislative intervention into airline refund policies
A bill sponsored by Senate Democrats would require airlines to offer refunds to all customers who cancel their travel during...
WTTC composes guidelines for reopening hotels and restaurants
The organization released global protocols and measures titled “Safe Travels” for the hotels/hospitality and retail sectors.
DOT continues to ride airlines about refunds after colossal rise in complaints
After April complaints came in at more than 15 times higher than the usual pace, the Transportation Department reasserted that...
Airlines receiving federal aid get more leeway on required flying
The Transportation Department will ease its requirement that carriers receiving federal stimulus assistance continue to fly to...
Airlines pressured to require passengers to wear masks
In a letter to trade group Airlines for America, leaders of both parties in the House transportation committee urged airlines...
Federal rescue programs to be replenished; ASTA applauds
An additional $310 billion will be added to the Paycheck Protection Program, and the Economic Injury Disaster Loan program will...
Airlines begin receiving federal grants
The Treasury Department said it paid out a total of $2.9 billion on Monday to 56 airlines.
ASTA: Rescue funds for small businesses have dried up
The travel agent trade group is lobbying Congress to replenish funding for the Payroll Protection Program and the Emergency...
U.S. Travel says relief bill falls short for many travel businesses
The U.S. Travel Association indicated that requiring businesses such as hotels to use 75% of an emergency loan's proceeds on...
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Chief sales officer John Chernesky is leaving Norwegian
Cruise leadership panelists offer guidance to advisors
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