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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Government Affairs
Australia is joining Global Entry
Starting in January, Australian citizens will be able to access expedited customs clearance when arriving in the U.S.
Interstate debacle emphasizes the need for a high-speed L.A.-Vegas train
An overturned truck carrying hazardous materials shut down the main thoroughfare between the two cities for nearly two full...
DOT proposes family-seating rule for airlines
The rule would require airlines to seat children ages 13 and under adjacent to at least one accompanying adult at no additional...
Delta CEO says CrowdStrike outage cost the airline $500 million
That includes customer compensation and lost revenue. Ed Bastian says Delta will sue for damages.
DOT chief warns airlines about their refund obligations
In a letter sent to airline CEOs, Pete Buttigieg said the DOT is "concerned that some airlines may not be disclosing that...
U.S. court blocks DOT's new rule on ancillary fee disclosure
The rule would have required airlines to disclose full fares, including all ancillary fees, when a flight search is conducted.
U.S. softens language on crime in updated Jamaica travel advisory
The State Department maintained a Level 3 travel advisory for Jamaica but said "tourist areas generally see lower rates of...
DOJ extends review period for Alaska-Hawaiian merger
The review period has been extended to Aug. 15.
FAA says it has increased safety oversight of Southwest Airlines
The FAA is watching Southwest more closely following a series of recent incidents, including a July 14 flight into Tampa that...
DOT will investigate Delta's operational meltdown
Delta has canceled more than 5,400 mainline flights following the CrowdStrike outage on July 19, and flyers are encountering a...
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Chief sales officer John Chernesky is leaving Norwegian
Cruise execs share what makes a travel advisor successful
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