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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Government Affairs
DOT Inspector General will audit FAA's oversight of United Airlines
The audit follows a string of safety-related incidents at United that drew national headlines in March.
Inbound U.S. travel is surging, but the recovery is uneven
Florida is doing great drawing Europeans, but West Coast destinations are lagging because Asia visitation is in the early...
The DOT has deputized state AGs
Earlier this year, the DOT authorized officials in 18 states and territories to investigate whether travel agencies (as well as...
ASTA urges members to lobby for amendment to FAA bill
The amendment from Sen. Rand Paul would counter a new DOT rule, relieving travel agencies from being on the hook for refunds...
U.S. Travel denounces proposal to curtail airport biometrics
U.S. Travel Association CEO Geoff Freeman is sounding the alarm about an amendment put forth by Sens. Jeff Merkley (D-Ore.) and...
Travel agencies faced with new overtime regulation
The Department of Labor has ordered a salary threshold increase for overtime pay from the current $35,568 to $43,888 on July 1,...
New airfare refund regulations a win for consumers
Airlines will be required to proactively notify flyers that they are entitled to a refund. It could be a paradigm shift for...
Is the DOT's refund rule still 'anti-agent'?
Even though the DOT limited the application of the final rule, it will still create a substantial burden on many agencies. I...
Treasury Department finalizes guidance for SAF tax credits
The new approach rewards producers of corn- and soy-based ethanol for farming and refining practices that reduce emissions and...
Outgoing chief Chris Thompson on his time at Brand USA
News editor Johanna Jainchill spoke to Thompson, who is retiring this summer after 12 years as the organization's CEO, about...
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Chief sales officer John Chernesky is leaving Norwegian
Cruise execs share what makes a travel advisor successful
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