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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Government Affairs
Tour operators voice serious concerns over Germany's VAT plans
Operators identified issues such as factoring the tax into 2023 prices and how much extra paperwork the VAT would create.
Global Entry enrollment delays stretch for months
While backups persist, there are a few options that can be helpful for individuals hoping to avoid a long wait for an...
At DOT, ASTA lays out opposition to air-ticket refund plan
ASTA president and CEO Zane Kerby said what was once "a very large problem" for advisors is now "much smaller than we...
The DOT is doing an airline customer service dashboard
The new web feature is designed to provide air travelers with easy-to-access comparative information on the services that...
Labor unions are campaigning against the resumption of airline stock buybacks
Although the pandemic-era restriction on airline stock buybacks is due to lift on Oct. 1, unions are calling for airlines to...
Government agencies propose sweeping changes for airlines
Recent proposals could lead to new protections for airline customers on issues ranging from refunds to seat sizes and seating...
The State Department is testing online passport renewal
The department is offering the service to the first 25,000 applicants who apply this month.
FAA clears the delivery of 787 Dreamliner to American Airlines
The FAA is allowing deliveries of the Boeing widebody aircraft to resume following a 15-month suspension.
Spending bill includes tax incentive for buying sustainable jet fuel
The Inflation Reduction Act would give airlines tax credits of between $1.25 and $1.75 per gallon for purchases of sustainable...
DOT proposes to give flyers more opportunities to get a refund
Among several proposed rules, airlines would be required to offer refunds when they delay domestic flights for three hours or...
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