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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Government Affairs
Congress to airlines: Why are cancellations and delays spiking?
The airlines' operational struggles are drawing scrutiny for the way they have managed staffing levels during the pandemic.
Dow announces he'll leave U.S. Travel Association in July 2022
After heading the organization for 17 years, Dow says it's time to step down. But he won't be saying goodbye to the industry.
Canada to welcome fully vaccinated U.S. visitors on Aug. 9
Vaccinated travelers still must provide a negative Covid-19 test taken prior to arrival, but they will not need to be tested...
What's required for industry recovery
It's a pivotal period for travel. We hear from eight major industry organizations on their priorities for members and for...
European Commission closes antitrust probe of Sabre and Amadeus
The E.C. said that gathered evidence was not "sufficiently conclusive" to justify furthering the investigation.
Federal court upholds CDC cruise order in Florida
A federal appeals court ruled Saturday that the CDC can enforce its Conditional Sailing Order in Florida, overturning a lower...
Another event in the cancellation games
Tokyo's sudden ban on Olympics spectators offers a reminder to read the fine print on what you're booking for clients — and...
DOT secretary appoints consumer advocates to aviation committee
The DOT secretary has named Maura Healy and John Breyault to the Aviation Consumer Protection Advisory Committee.
Norwegian Cruise Line Holdings sues Florida over vax law
The cruise company is suing to invalidate the state's law prohibiting businesses from requiring proof of vaccination. NCLH...
DOT proposes airline refunds for delayed bags
The agency also proposed that carriers automatically refund passengers any fees for ancillary services that were not provided.
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