SAN FRANCISCO -- An Internet company that offers restaurant reservations is expanding with a service specifically for hotel concierges., which already offers consumers the ability to make restaurant reservations on line at more than 600 restaurants in 13 U.S. cities, recently launched another on-line product, OTconcierge.

The product offers the services of OpenTable, such as instant on-line confirmation of reservations and a restaurant reservations search engine, but also allows concierges to make, cancel, modify and manage multiple reservations.

Participating restaurants will be able to distinguish between hotel and other reservations and compile reports on the number of reservations made by concierges.

As with OpenTable, the on-line reservations are made live in the inventory of the participating restaurants, and they can be made seven days a week, 24 hours a day.

The OTconcierge product is starting in San Francisco, Chicago and New York, and is expected to expand to eight other cities by the end of the year.

These cities are expected to be the eight other cities already on the OpenTable network: Boston; Houston; Los Angeles; Philadelphia; Portland, Ore.; San Diego; Vail, Colo., and Washington.

The San Francisco-based company is looking for other business opportunities, including developing partnerships in the travel industry.

The company is already partnered with America Online's Digital City, The Chicago Tribune's and other media companies.

"Working with travel agents is definitely something we are open to. It's a great idea. We're exploring all those avenues," said a spokeswoman.

OpenTable is a service that can be used by travel agents to make restaurant reservations, she noted, as part of a menu of services agents offer their clients.

The company signs up restaurants, which pay a monthly fee to participate and another fee based on the number of reservations made through the on-line system.

Participating restaurants must have electronic reservation books, which allow on-line access to live inventory.

The service is free to users through the Web site and to hotel concierges through the new on-line interface.

Hotel concierges are not paid by OpenTable to use the system, in keeping with the concierge profession's code of ethics, said the company spokeswoman.

In a beta-test with four hotel concierges in San Francisco, the company found that the enhanced interface developed specifically for concierges was useful because concierges make a high number of reservations each day -- up to 65 in a day, according to the test.


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