Agency suit is out ... but not down: Travel Weekly

Agency suit is out ... but not down

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NEW YORK -- A federal judge here dismissed a New York agency's class-action lawsuit against major commission-cutting airlines but, in the same document, effectively said agents may have a case that the carriers violated their good-faith obligations under the ARC contract by eliminating base commissions.

Judge Robert Sweet of the U.S. District Court, Southern District, said the existence of commissions "is an implied term" of ARC's agency contract. Thus, he said, by paying zero commission rather than some commission, however small, the defendant carriers "are not in good-faith compliance" with the ARC contract.

As a result, this lawsuit isn't dead yet: The plaintiff agency, Power Travel International of Plainview, N.Y., has the opportunity to refile its complaint within 20 days, which works out to a mid-May deadline.

The lawsuit was filed last summer against American, Continental, Delta, United and Northwest. In its original filing, the agency named JetBlue as the sixth defendant, but soon after, the agency removed the carrier, saying JetBlue had "inadvertently and erroneously" been named.

Power Travel, saying it would seek certification of its case as a class action, alleged the defendant carriers breached their contracts with it and all other ARC agencies and also breached an implied covenant of good faith and fair dealing.

In its complaint, the agency said the carriers were obliged to give "good-faith notice" for a reasonable amount of time before implementing zero commissions in order to avoid disruption of agents' businesses.

Ira Schochet, an attorney for Power Travel, said the carriers have an implied obligation to give agencies reasonable notice, especially given the investments that travel agents made in complying with ARC rules "with the enticement of commissions."

The original complaint also questioned the carriers' right to drop commissions to nothing, saying that the ARC agency agreement "expressly contemplates" that agencies will receive commissions.

And, the court filing said, while the ARC pact states that remuneration shall be established by carriers or by agent-carrier mutual agreement, "nowhere in the agent reporting agreement is there any provision permitting the airlines to eliminate remuneration."

The judge indicated that he agreed with that view, saying the commission rate "cannot be set at $0."

Nevertheless, he granted the airlines' motion to dismiss the case, apparently due to his conclusion that the trade could only collect "nominal" damages.

The judge said that while carriers cannot eliminate commissions, they have the right to lower them as much as they please. It is the difference between a permissible minimal commission -- whatever that is -- and zero that would produce "nominal" damages.

The agency's attorney Schochet said the judge wants the plaintiffs to provide a "theory of damages." He said the plaintiff and its attorneys will consider filing an amended complaint.

Despite the dismissal, there is language in the ruling that suggests the judge was sympathetic to the trade's position.

Discussing precedents involving bad faith, for example, the judge said a plaintiff must show that the defendant "acted in furtherance of its own interest, with intentional disregard of the financial interest of the plaintiff."

He continued, "This is the case here, where defendants unilaterally and suddenly stopped Power Travel's commissions, 'with intentional disregard' for any financial consequences for Power Travel."

He also said that the Power Travel claim, which is about contractual matters, is not pre-empted by the Airline Deregulation Act.

Travel attorney Mark Pestronk called dismissal of the Power Travel case an error. He said the plaintiff had stated the legal basis for a case so it "doesn't make sense" to dismiss over the possibility that the damage amount might be small.

"Nominal damages are allowable as we know from libel and slander cases that end with damages of a dollar," he said.

Pestronk also called some of the judge's conclusions "ground-breaking" because if there is an implied covenant of good faith that is applicable to the airlines in their contractual relationship with agencies, it also applies to ARC and its "high-handed" dealings with travel agents, he said.

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