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There probably is a need among ICs to have business skills to run their agency in a more businesslike way, said industry consultant Robert Joselyn.

Industry consultant: Travel Planners' entry into agency franchising makes senseRobert Joselyn noted that the independent contractor market has exploded and that a franchise model is often a good fit for an...

From left, Dream Vacations advisors Jen Altheide, LaTasha Henderson, Heather Edridge, Megan Curdy and Nikki Jones in Monaco.

Dream Vacations advisors dive into river cruise charters togetherIt's unusual for multiple agencies to collaborate on one charter. But a group of friends felt most comfortable breaking into...

How a CWT-Amex GBT merger reorders the corporate travel landscape

How a CWT-Amex GBT merger reorders the corporate travel landscapeThe $570 million transaction will result in a TMC behemoth. Industry experts differ on whether that's a good or bad thing for...

What worries advisors right now?

What worries advisors right now?We asked travel sellers what keeps them up at night and whether their outlook for the year was positive or negative -- and they...

With the bankruptcy of American Queen Voyages, the American Queen paddlewheeler is currently not in service.

Travel sellers assess strategies for surviving supplier shutdownsThe shuttering of American Queen Voyages and Gogo Vacations has served as a wake-up call.

The Sandals Saint Vincent and the Grenadines will feature the first two-story overwater villa accommodations in the Sandals portfolio.

As its latest resort is about to open, Sandals lauds travel advisorsThe luxury all-inclusive landscape may be rapidly evolving, but Sandals remains committed to one of the cornerstones of its...

TripAdvisor Plus had poor behind-the-scenes infrastructure and bad customer service, said Phocuswright's Robert Cole.

A subscription service gets canceled: Why didn't Tripadvisor Plus pan out?The subscription service offering discounted hotels and perks for $99 per year was a "brilliant strategic idea" but...

DEI backlash: Travel's diversity initiatives meet resistance

DEI backlash: Travel's diversity initiatives meet resistanceFour years after the widespread adoption of diversity, equity and inclusion programs in corporate America, a backlash to the...

Jordana Izzo, director of accessible travel at Travelmation, with her husband, Guy, and sons Salvatore, 5, and Leonardo, 2, at Beaches Turks and Caicos.

Travelmation advisor champions accessible travelJordana Izzo has channeled her family's experience into a new endeavor: director of accessible travel with her host agency,...

Gaynelle and her late mother, Freddye Henderson, at an industry conference.

The first Black travel agency flourished, overcoming immense challengesHenderson Travel Service opened in Atlanta in 1955. The founders' daughter, Gaynelle, is now semiretired but working to keep...

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