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Novel spaces: Brick-and-mortar storefronts evolve

Novel spaces: Brick-and-mortar storefronts evolveInnovative agency owners are turning the brick-and-mortar storefront, thought by some to be a vestige of the past, into a...

Slides help shoppers see that they are booking a codeshare.

Codeshare info tool could be helpful to travel advisorsThe Routehappy solution uses slideshows to alert shoppers about the operating carrier on an itinerary and provides deeper...

MAST Travel Network marks its 25th anniversary at its annual conference in 1994.

50 years after founding, MAST Travel Network thrivingDespite the changing face of the industry and rampant consolidation in the years since then, MAST remains a stalwart presence...

Royal Caribbean customers are eagerly anticipating the relaunch of the cruise line's private Bahamian island CocoCay.

Cruise sellers buoyant over results of early WaveDespite concerns about a slowing economy in 2019, early results from the first three weeks of cruising's Wave season suggest...

The Wanderlist tool enables clients to choose experiences and places they like to help curate a travel map.

Virtuoso interactive tool collects data on customer preferencesVirtuoso is selling the tool to members and encouraging them to use it as part of their consultative services.

Beaches Turks & Caicos dispute a nuisance for travel advisers

Beaches Turks & Caicos dispute a nuisance for travel advisersRetailers are scrambling to adjust their clients' vacations plans after the resort announced three closures over the next two...

Scott Largay, director of marketing at Largay Travel in Waterbury, Conn., using a VR headset. He is a proponent of virtual reality for agencies but said the quality of content he wants to use isn't available yet.

VR videos helping agents close salesThe virtual reality headset is a powerful sales tool that has grown in quality and affordability.

Dan Burke (left) and Mike Salvadore joined forces to start 58 Stars.

Pop-up shops a core strategy for Seattle travel agencyThe recently rebranded 58 Stars establishes temporary offices for a few weeks to get the nearby population excited about travel...

Marriott-Expedia commission battle could trigger industry overhaul

Marriott-Expedia commission battle could trigger industry overhaulMarriott could be successful in getting Expedia to lower its commission rate, but the hotel giant might have to offer full...

The Year In Review

The Year In ReviewIn 2018, the travel industry grappled with the impact of major mergers, policy changes, technological advances and the...

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