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Riviera boosts travel advisor support with new tool
A self-service support desk provides FAQs, platform guidance and training materials in one location.
Tips for mastering the art of the fam trip
The best thing you can be is organized, says Departure Lounge founder Keith Waldon.
World War II prison on Oahu offering first-ever guided tours
Honouliuli National Historic Site was the largest incarceration site in Hawaii during World War II, holding prisoners of war...
Weighing your retirement options
You're ready to retire? Here are some ideas for what to do with your agency.
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Features
Company that helps seniors find travel buddies wins ASTA Entrepreneur of the Year Award
Senior Travel Buddy went up against two competitors to win the prize in a "Shark Tank"-style competition.
Senator demands answers from travel insurers
A report released by Sen. Ed Markey (D-Mass.) found policies sold by airlines and OTAs are being "aggressively pushed onto...
Entrepreneur Gloria Bohan isn't slowing down
She founded a small agency in 1972 with one employee, and over the years it grew into the powerhouse Omega World Travel, No. 16...
Agents urge peers to spread word that Caribbean is open
Ovation Vacation's Jack Ezon said he is "shocked" by the number of clients who think the Caribbean is decimated because of...
Something special: Agents turn passions into profits
Call it superspecialization, call it microspecialization: Agents are successfully focusing on their travel passions, from...
2 steps forward, 1 step back: AI's role in travel challenging but inevitable
Experts foresee a bright future, especially for technologies that make humans "smarter" by helping them in their jobs. AI does...
Distribution issues lead Mark Travel to part ways with Playa, Excellence
Mark, which merged earlier this year with Apple Leisure Group, couldn't reach an agreement with two hospitality companies to...
Agent Life: Agency's success with fly-fishing niche lures investor
While fly-fishing is a niche specialty for an agency's focus, co-owner Brian Gies said Fly Water Travel isn't that different...
Cyber arms race: Fighting the hackers
Due to the growing focus on personalization, travel suppliers and agencies increasingly find themselves holding troves of...
Sellers of travel agencies hold all the cards as demand bests supply
"Sellers are getting higher multiples than they ever have in my career, and they're getting better terms than they've ever...
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