Vacation.com enhanced its platform of interactive, self-guided eLearning Solutions to help member agents take better advantage of their membership.
Accessible through Vacation.com's Agent Advancement Center, the Orientation Tutorials provide detailed information to enable new members to quickly take advantage of Vacation.com's programs.
"Because Vacation.com offers such a wide array of products, services and revenue-generating opportunities, we wanted to make it easier for our newest members to hone in on our most important offerings, so we created this user-friendly Orientation platform," said Geoff Stewart, manager of training and member development. "It has also proven beneficial to many of our existing members, and in the first week alone, nearly 250 agents viewed it," he added.
The eLearning Tutorials were created to complement more traditional training tools, such as the Vacation.com Getting Started Guide, an online document that was downloaded more than 1,500 times in the first quarter of 2009.
"The message was clear: Our agents wanted in-depth information, so we created a more robust guide," said Stewart.
In addition to the tutorials, members can register for an Orientation Webinar, a live, monthly seminar that connects members with a training specialist.
For more information, member agents can visit www.agentnet.com/aac.