Genesis to roll out Preferred Channel Selector program

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Add Genesis Travel Distribution Services to the roster of options for Sabre-wired agencies that want to book American Airlines tickets and Amadeus-connected agencies that seek to use American, Continental, United or Northwest without the threat of airline-imposed fees.

A hosting business that uses Worldspan for most content, Genesis, based in Toronto and owned by several agency associations in North America and Europe, said last week that it planned to roll out a Preferred Channel Selector program on Aug. 29.

The program would give agencies that book and fulfill tickets on these airlines protection from service fees because Genesis participates in Worldspans Super Access Product.

As of Sept. 1, American, Continental, United and Northwest have said they will impose service fees on agencies that use nonpreferred booking channels.

Worldspans SAP, a preferred channel, comes with full content from the airlines and protection from airline service fees. However, SAP also pays zero incentives for Genesis subscribers, said Genesis President and CEO Bruce Bishins.

Bishins said that Genesis, which launched in the U.S. last year after about a decade in development, has a couple of hundred subscribers in the U.S. and Canada. The point-of-sale reservations, ticketing and settlement system (Bishins said Genesis is not a GDS) also operates in Mexico and plans to launch in Spain in September. 

The Genesis PCS program is available to agencies that use any GDS, but it would be most attractive to some Sabre and Amadeus users because, to date, Sabre and American do not have a new contract and American, United, Continental and Northwest have not reported new participation deals with Amadeus. All of the mentioned carriers intend to charge agencies service fees when booking via nonpreferred channels.

Licensees of the PCS program would not have guaranteed access to Delta inventory because Worldspan does not have a new agreement with that airline.

Agencies can sign up for the Genesis PCS program for a $150 one-time implementation fee and a monthly $50 charge for an initial license. There are other fees for additional licenses, after-hour bookings and refunds and exchanges.

G2 SwitchWorks G2Agent, like Genesis, offers agencies guaranteed access to public and private fares from major U.S. carriers. But according to Ellen Lee, G2s vice president of business development, G2-Agent is not only supplier-fee free, but [agents] can also get paid.

All G2Agent agencies earn incentives on tickets generated for most of our airlines, Lee said. Incentives are paid per net ticket and not per net segment like the GDS model.

We enter into a specific conversation with agencies, added Lee, who noted that incentives are paid by G2, not the airlines.

To contact reporter Dennis Schaal, send e-mail to [email protected].

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