Insurance: TravelAgencies.com very quotable

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ATLANTA -- Side-by-side comparisons of travel insurance products used to involve a stack of brochures, a highlighter, a few yellow sticky notes and a calculator.

Not anymore.

TravelAgencies.com, which provides support services to the travel industry, has introduced an online product that enables agencies and tour operators to do side-by-side benefit and price comparisons before making a travel insurance purchase for clients.

By linking this insurance info to their Web sites, travel professionals can enable customers to conduct the same kinds of comparisons for themselves, the vendor said.

The company said it offers the new capability in a business alliance with GoOneGlobal, an insurance consolidator in San Jose, Calif.

Urbano Venero, TravelAgencies.com's director of business development, said agents do not have to obtain licenses to sell the insurance because the company holds the necessary licenses.

He said agency remuneration can equal up to 30% of the premium and is paid by GoOneGlobal.

There is no charge to agencies when linking the insurance module to their Web sites.

Also, the sponsoring agency or tour operator is credited with and paid for the sale if the customer buys the insurance on line.

Besides offering a selection of products for U.S.-based travelers, TravelAgencies.com said its service enables the U.S. trade to sell travel insurance to inbound travelers, as well.

Director of operations Ed Arias reported that more than 100 agencies have signed up for this service so far.

One is Bonnie Lee, owner of Travel Quest in Monticello, Minn., who said she signed on to link the service to her Web site because it is "so convenient," while her income is protected.

Since Lee is "not an insurance expert," she would provide clients with a range of insurance brochures so they could make their own choices "because they know their lives better than I do."

By putting the TravelAgencies.com insurance shopper on her Web site, she aimed to provide clients with more low-key help, she said.

On a worldwide basis, TravelAgencies.com counts more than 4,500 members, providing them with a number of services, including marketing support, Web-site development and booking engines and travel leads.

In addition, tour operators can use the site to promote their offers.

Arias said the firm added the insurance component in response to member needs.

Venero added that 5-year-old TravelAgencies.com, particularly in the last year, has focused on offering support services for small retailers and tour operators.

He said it looks for "opportunities for smaller companies to provide additional services that are competitive with those of large companies -- and to generate revenues."

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