Travel Weekly's Technology E-Letter July 2, 2003

WORLDSPAN'S AIRLINE OWNERS--Delta, Northwest and American--completed the sale of the GDS company to Travel Transaction Processing Corp., a firm newly formed by Citigroup Venture Capital Equity and Teachers' Merchant Bank. The deal, which was announced in March, is worth about $1 billion. However, Worldspan's new owners are paying about 75% of the sale price in cash. Delta, which owned 40% of Worldspan, said it received $285 million in cash, $125 million in credits for Worldspan services over nine years and a $45 million subordinated promissory note that matures in 2012. Northwest, which had a 34% stake in the GDS firm, said it received $280 million in cash, in addition to credits for future services. American said it received $180 million in cash and a $39 million promissory note for its 26% stake in Worldspan. American had acquired its stake in Worldspan as part of its 2001 purchase of TWA's assets. Madrid-based Amadeus is now the only airline-owned GDS.

CENDANT AND STARWOOD struck a deal in which the hotel chain will distribute preferred rates and inventory through Cendant channels, including Galileo and Cheap Tickets. The multiyear agreement encompasses all Starwood brands--including Sheraton and Westin. Cendant said these Starwood preferred rates will gradually become available to travel sellers and consumers over the next four to six weeks. Michael McCormick, senior vp-hospitality and leisure for Cendant's distribution services division, said Starwood is providing a mix of published and net rates. Cendant businesses Cheap Tickets, Lodging.com and Neat Group--whose technology packages net hotel rates with air and car components-- will have access to net rates from Starwood, said McCormick.

TRAVELOCITY, trying to keep pace with rival Expedia, launched its own dynamic packaging tool, TotalTrip. The technology enables consumers to book air and hotel components together and allows Travelocity to conceal its markup. The Sabre-owned company said it will add a car component later. Travelocity said it had been using a third-party packaging tool--from Contour--before implementing TotalTrip. Expedia launched its own dynamic packaging tool last year and has dramatically increased its sales of vacation packages. TotalTrip features airline seat maps, the ability to choose a specific room type (smoking or non-smoking, for example) and the option to book the hotel or airline first.

ORBITZ LAUNCHED Orbitz Meeting Services, which will be marketed to corporations already using Orbitz for Business, the company's online corporate travel service. Orbitz said the new meetings service offers pricing up to 25% lower than "standard marketplace fees." Orbitz Meeting Services is available through a partnership with David Green Interactive, a subsidiary of the David Green Organization, a Chicago-headquartered provider of meetings services. Unlike booking travel on Orbitz, the new meetings service is not a do-it-yourself endeavor. David Green Interactive performs all services, including site research, pre-event planning, registration/housing and cost tracking.

TRADITIONAL TRAVEL AGENCIES will lose significant cruise sales to supplier-direct initiatives and online agencies in the next three years, according to a white paper published by Credit Suisse First Boston for investors. CSFB forecasts that traditional agencies' share of the cruise market will shrink from 90% to 60% by 2006, while supplier-direct sales (Web and phone) will reach 25% by that time. CSFB projects online agencies will be selling 15% of cruises by 2006. In its thesis, titled "Changing the Channel: A White Paper on Shifting Cruise Industry Dynamics," CSFB said traditional agencies "have served more as a transaction-processing function than a retail sales force." CSFB suggested agencies should be performing better considering cruising's high satisfaction level among consumers.

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