Travel Weekly's Technology E-Letter: Sept. 3, 2003: Travel Weekly

Travel Weekly's Technology E-Letter: Sept. 3, 2003

HOTELS.COM terminated its distribution agreement with its largest affiliate, Travelocity, as Hotels.com stopped offering its hotel inventory on Travelocity.com. Hotels.com claimed Travelocity breached their contract on Aug. 29 by terminating "the exclusivity to which Hotels.com was entitled under the hotel supply agreement." Hotels.com claimed Travelocity breached their agreement other times during the past year, but did not elaborate. According to a Securities and Exchange Commission filing Aug. 29, Sabre, Travelocity's parent, said Travelocity "exercised its right, pursuant to Travelocity's affiliation agreement with Hotels.com ... to expand the distribution of its own merchant hotel inventory."

MEANHWHILE, HOTELS.COM is turning to sister company Expedia as a partner. The two companies, both owned by InterActive Corp, are "commencing full-scale cooperation and cross-selling initiatives," said Hotels.com. With Travelocity out of the picture, marketing strategies between Hotels.com and Expedia can be implemented at "a much faster pace," said Bob Diener, president of Hotels.com. In another development, Travelocity Sept. 2 trumpeted the growth of its merchant hotel program. The program now includes more than 7,000 hotels, said Travelocity, which exceeds its year-end goal of 4,000 signed and operational merchant hotels.

ORBITZ narrowed its losses to $5.3 million in the first six months of this year, according to a Securities and Exchange Commission filing last week. That compares with a $16.5 million loss in the first six months of 2002. The company, which lost $167.4 million since its inception, said its airline owners invested $214.8 million. The figures were in an Orbitz amended registration statement for an initial public offering of stock, but the date, number of shares and price for that offering were not provided. Orbitz filed its original registration statement in May 2002.

WORLDSPAN, MEANWHILE, may limit the growth of Orbitz's supplier link business, Orbitz said in its amended IPO statement. Orbitz explained that unless it can "modify the terms of the agreement with Worldspan, it will be necessary for us to control the number of supplier-link segments we can complete in a particular year." If Orbitz falls short of its quarterly threshold, it must pay Worldspan a segment fee for each segment it falls short. Orbitz's car rental and airline bookings, which are processed through Worldspan's GDS, don't utilize direct-connect technology.

TRAVELERS WHO BOOK MIDPRICE and extended-stay properties on the Internet pay rates that are on average 2% to 5% more than travelers who book rooms through "traditional routes," according to a study by J.D. Power and Associates. "Doing your homework when booking a hotel, whether by calling the hotel directly or booking on line, can certainly pay off in terms of getting the best rate and in helping to ensure you're satisfied with what the hotel provides," said Linda Hirneise, partner and executive director of the hotel practice at J.D. Power.

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