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25 years since 9/11: Innocence lost, resilience gained
In retrospect, pre-9/11 feels like an innocent time. In the 25 years since, the industry has learned it could face an...
Questioning the 'Lake America' effect on tourism
Trump administration official Nick Adams said on X that changing Lake Ontario's name to Lake America will be big for tourism....
Lessons from Lego: Little things make a big difference
When alerted that stickers were missing in a kit, Lego's response exceeded expectations. Travel advisors can do the same.
Social media influencers are part of NCL's marketing revamp
NCL is leaning on content creators to promote the new Great Tides Waterpark.
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Technology
Sabre cutting 800 jobs, realigning company
The company will cut loose 800 employees in 43 office locations and will combine its airline and agency-focused businesses.
Trip.com Group revenue drops over 40% in Q1, expects steeper decline in Q2
The company is bracing for continued losses but says it is seeing signs of recovery in domestic travel.
Sabre says gross bookings still down 90%
There has been little change from the end of the first quarter, the company said in a regulatory filing.
Expedia assisting hotels in their recovery
The company said it has set aside $250 million for marketing credits.
Sabre and Lufthansa are at an impasse
Don't assume that a deal will get done, says Phocuswright analyst Norm Rose.
Expedia sees beginnings of recovery
After Expedia hit a nadir in late March and early April, things are looking up, said CEO Peter Kern.
ATPCO automates coronavirus waivers for travel agents
If airlines adopt the technology, agencies won’t have to manually process the voluminous fee waivers and ticket validity...
Startup uses wireless sensors to help hotels save on energy costs
As cash-strapped hotels gear up for a post-pandemic recovery, SensorFlow is selling properties on an energy-efficiency system...
Travelers should be increasingly concerned about surveillance technology
Kevin Mitchell of the Business Travel Coalition says: "Government officials should be working to protect our safety. The same...
TW exclusive: Southwest and Travelport leaders discuss full-participation move
Southwest president Tom Nealon and Travelport CEO Greg Webb talk about the airline's first full-participation GDS offering and...
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