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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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Technology
Barry Diller comes out swinging on Expedia call
In his first earnings call since a management shakeup in December, the longtime chair promised to simplify the organization and...
Expedia Group uncertain of coronavirus' Q1 impact
The company estimates a $30 million to $40 million dip in its EBITDA for the earnings period.
TripAdvisor says coronavirus isn't hurting business
During the company's Q4 earnings call, CEO Steve Kaufer said a low profile in Asia has probably kept the virus from having much...
JAL to provide NDC content to Amadeus Selling Platform
JAL also is joining Amadeus' NDC-X program, which brings airlines and travel sellers together to test and refine uses of NDC.
Revenue drops for Trivago as challenges from Google, coronavirus escalate
CEO Axel Hefer wants to "challenge" the way business is done with Google after the Dusseldorf, Germany-based company posted...
WonderlustTravel.com crafting travel planners list
The consumer-focused travel website will soon introduce its own list of travel specialists, the Wonderlust Travel Stylist...
Google Maps adds features allowing users to explore and share more
The service now presents users on its Android and iOS app with five tabs: Commute, Contribute, Explore, Saved and Updates.
This AI chatbot answers questions only from travel advisors
Amadeus is the only GDS to offer a travel agent-facing chatbot. But the technology is also on the minds of its main...
Online ticket seller Undercover Tourist wants to work with advisors
The company offers theme park tickets at a discounted price, plus accommodations and rental cars in theme park destinations.
Travelport sells eNett payments business
The decision to offload the flourishing eNett division comes just nine months after Travelport went private.
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