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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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Technology
Booking CEO Glenn Fogel on the connected trip, overbooking and resort fees
On stage at the Phocuswright Conference, Fogel told the story about how he was nearly "walked" from the conference hotel.
Wall Street analysts on the 'Google squeeze'
Google was in many discussions at the Phocuswright Conference, since both Expedia and TripAdvisor pointed to Google's impact on...
Chamath Palihapitiya on Google, Facebook and space tourism
Prospects "are horrible" for any travel brands relying on Google. That's just one of the opinions shared by the Virgin Galactic...
ARC leader Mike Premo to retire at end of 2020
During his tenure, Premo has overseen enhancements to ARC's settlement, data and reporting systems platforms -- and 44% revenue...
TripAdvisor launches ad platform for travel sellers
Users upload their own content, which is then reviewed and approved by TripAdvisor.
ARC takes equity stake in Traxo
Traxo provides travel data aggregation and technology solutions for B2B clients.
Hahn Air gives blockchain booking a test run
Blockchain is an open-source technology that provides more transparency than traditional proprietary technologies. It has also...
Expedia CEO: Future looks good for travel agents
At the company's Explore 19 conference on Thursday, Mark Okerstrom said, "I think that traditional travel agents have carved...
Expedia commences search bias against hotels charging hidden fees
The company said at its Explore 19 conference that it has begun displaying hotels that charge resort fees less prominently.
Jubel unveils AI trip-planning tool for custom itineraries
The trip-planning tool enables users to search for destinations and update more than 20 variables of personalization, including...
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