Technology

ARC's new API expands payment processing beyond GDSs

ARC's new API expands payment processing beyond GDSsARC said the new solution enables agencies to process payments with supplier-direct and NDC workflows.

Automated fare reshopping has become a more enticing proposition since airlines such as American eliminated their standard $200 change fees early in the pandemic.

American Airlines bans automated fare reshoppingStarting June 1, American Airlines will prohibit travel advisors from making use of automated reshopping technology to change...

With guests carrying less cash than they used to, the lack of a digital-tipping platform has meant a reduction in tips for those employees.

Hoteliers slowly test digital tipping as travelers increasingly go cashlessEven as travelers are increasingly comfortable adding digital tips through their rideshare app, mobile tipping options for a...

Airlines' NDC plans fragment distribution

Airlines' NDC plans fragment distributionAs more airlines begin leaning heavily on NDC-enabled distribution technology, flight shopping is becoming more difficult for...

For the first quarter, American reported net income of $10 million, its first profit in the first quarter in four years.

American Airlines is pleased with its NDC rolloutThe early days of American's NDC full-content strategy have gone well, company executives asserted on Thursday during the...

The pandemic ushered in an increase in direct cruise sales.

Travel advisors' growing cruise sales may reverse a trend to directAdvisors have seen their share of cruise bookings plummet during the pandemic, but the dominance of the advisor channel is...

The average domestic roundtrip airline ticket price was $559 in March.

March was a record month for ARCARC said air ticket sales in March totaled more than $9.6 billion, a 22% increase year over year and the highest monthly total...

Alaska Airlines is spending $2.5 billion to improve the airport experience.

Alaska Airlines will eliminate check-in kiosks at hub airportsThe machines will be replaced by bag tag stations with iPad tablets, where customers can pay for and tag checked bags.

Air Canada will pay Canadian travel agencies $2 per flight coupon for NDC bookings, an incentive the airline plans to offer U.S. agencies, too.

Air Canada lays out NDC strategy, including a surcharge on legacy GDS bookingsTravel agencies will have access to Air Canada's NDC content in four ways, and Edifact bookings in the GDSs will carry a...

Take these steps to avoid air-ticketing fraud

Take these steps to avoid air-ticketing fraudIn my experience, all ticketing frauds have several things in common, but there are steps you can take to make sure it doesn't...

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