The Audience: Travel Weekly

The Audience

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There's a Billy Crystal movie called "Mr. Saturday Night" about a once-successful television comedian who has faded into obscurity and can't accept his situation.

His agent, played by a yet-unknown Helen Hunt, tells him he can work nursing homes in Florida where they still remember him but he refuses, insulted at the suggestion that he should be reduced to such engagements. Soon, though, he calls the agent back and tells her he'll take the work. She asks why he's changed his mind and he replies "I need an audience."

Anyone who has ever worked in any branch of the media identifies with that line. We all need an audience. I've always needed one, ever since fifth grade when I acted in my first school play. My first career, as a radio performer, was all about needing an audience. And this job, which has now spanned almost 35 years, is about the same thing.

Writing in Travel Weekly throughout those years brought me into contact with a lot of people who have become valued business associates and, in some instances, friends.

For the past several months, writing each day here on the Web has begun to do the same although I would like to hear more often from Web readers. I would like to know more about you, particularly what you do in the travel field and how the Internet fits into your life and work.

Most of the e-mail these days is about a business matter I may have raised in an article but on occasion I get a note that transcends business.

A few weeks, a travel agent, whom I prefer not to identify because of the personal nature of her message, wrote the following to me:

"I have been meaning to respond to many of your articles throughout the years. I look forward to reading them but as we all know this business is hectic and we get caught up in our daily lives and forget to send out a thank you when necessary.

"You had written sometime back in the spring about a couple of Web sites you were experimenting with, one which was google.com. It sounded like fun to try to find long-lost friends, co-workers, etc. "Well, I did exactly what you did and plugged in a couple of names of people in my past. Lo and behold I found my old boyfriend who always had and still has a special place in my heart. I contacted him and we are still connected."

The writer went on to thank me and to say that the article in question had "changed our lives."

It's gratifying to learn that something I might write could generate this kind of response. It's the main reason I've stayed in this business so many years.

Like Billy Crystal, I need the audience.

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