Carnival Cruise
Lines said it has created a suite of e-mails to send to agents when they
register for the first time at the GoCCL.com agent portal.
The e-mails are a simplified introduction to key programs available
for selling Carnival, including the Carnival Passport travel agent
educational tool and the Travel Partner Toolbox featuring access to trade
support and sales-boosting resources.
“Our wide-ranging
training resources can be a bit daunting when agents are just getting started,”
said Adolfo Perez, Carnival’s vice president of trade sales and marketing. He
said the new e-mail series, dubbed “Welcome to Fun,” will be a quick guide
in an easy-to-navigate format.
After registering
on GoCCL, agents will get five e-mails over the course of two weeks.
Cruise Planners CEO Michelle Fee said the email series, called “Welcome to Fun,” will be a big help.
"We prioritize training, and providing new agents with easily accessible
information that shortens the learning curve is important to helping them grow
their business,” she said.