Princess: Human error caused Crown Princess incident

Princess Cruises said that human error was responsible for the strong listing the Crown Princess experienced on July 18 following its departure from Port Canaveral, Fla. In a statement, Princess Cruises President Alan Buckelew said that it would be inappropriate to further comment on the cause of the incident while an investigation is underway.

We can appreciate there may be concern as to the cause of this incident, and questions about whether it could happen again, Buckelew said. However, we can confirm that the incident was due to human error and the appropriate personnel changes have been made. We want to unequivocally emphasize that we would never operate an unsafe ship, nor would the U.S. Coast Guard allow a ship to sail that had any safety issues.

Human error also was determined to have caused last Februarys listing of another Grand-class ship, the Grand Princess, outside Galveston, Texas. In that incident, 27 people were injured when the ship tried to turn around and return to port after a passenger experienced cardiac arrest.

In last weeks incident 240 people were injured and 94 were hospitalized. Princess said that all but one has been released and that none of the injuries was life-threatening.

The U.S. Coast Guard and the Bermuda authorities cleared the Crown Princess to depart New York July 22 on a revised, seven-day Caribbean sailing. Princess said it sailed with about 3,000 passengers.

To contact the reporter who wrote this article, send e-mail to Johanna Jainchill at [email protected].


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