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Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
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Race & Diversity News
Airline disability access rules and agencies
The DOT apparently intended that the airline rules apply to travel agencies, but they do not in fact apply. Therefore, you are...
USTOA hires social impact manager
In this newly created role, Molly Laycob will support the development and implementation of sustainability and DEI efforts.
KHM Travel Group forms DE&I advisory committee
The committee is comprised of travel advisors who will advise the host agency's corporate team.
Tours led by Martin Luther King III aim to honor Black history and King's legacy
A personal sense of urgency to preserve and protect American history has fueled the creation of a series of Black history tours...
How do I plan travel for transgender or gender nonconforming clients?
Emma Weissmann and Jamie Biesiada delve into issues related to transgender travelers with Rainbow Getaways owner Scott Wismont.
Agencies are hiring again, leading to chances to increase staff diversity
Agencies across the country are scrambling to hire advisors to meet pent-up demand, and at least one is using the opportunity...
A New Orleans museum showcases Black Mardi Gras history
A New Orleans museum puts the Black community's Mardi Gras traditions front and center.
Martin Luther King III to offer 'Continuing the Dream' tour in D.C.
The four-day itinerary will include the monuments and landmarks that memorialize MLK's legacy as well as local Black culture...
Waking up to the struggles of disabled flyers
Airlines say they're committed to accessibility. Here's what they could do.
Seven unintended benefits of being an accessible hotel
Jake Steinman, the founder of TravelAbility, shares several positive developments that stem from hoteliers including granular...
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