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Cashing in on the 'connection economy'
We have entered the "connection economy," where selling the ability to help people build connections, community and human...
Why Princess ships need more specialty dining
During an Alaska cruise on the Discovery Princess, I discovered how challenging it is to book the ship's specialty restaurants....
Small stays, big impact: Boutique hospitality on Martinique
While many Caribbean islands are defined by their sprawling megaresorts, Martinique leads with its intimate accommodations.
Travel CEOs tackle river cruising challenges, including low water levels
The CEOs of Tauck, Avoya and Signature addressed big issues facing river cruising today: low water levels and overtourism....
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Forums
Luxury will lead the way
Becky Powell of Protravel says: "Luxury travel is the life raft the entire industry should cling to as an indicator of early...
Travelers should be increasingly concerned about surveillance technology
Kevin Mitchell of the Business Travel Coalition says: "Government officials should be working to protect our safety. The same...
Let's get this party restarted
Jenn Lee of Travel Planners International says: "It's time for travel advisors to stop waiting on the sidelines and get back...
When travel returns, the focus needs to be on fun
Anthony LaFauce of the Clyde Group says: "For the industry to thrive, don't sell clients on safety alone; sell them on...
Thoughts on the pandemic and a way forward
With every fiber of my being, I believe the travel industry's long-term prospects are good. Regardless of how long this crisis...
Roger Block: 'Managing cash flow when travel comes to a halt'
No one knows for sure when the industry will turn around, but we know that one day it will. Taking these small steps can help...
We can't let technology replace hospitality
Yes, some millennial hotel guests prefer a high-tech check-in, but that shouldn't mean "hospitality" goes by the wayside.
Best-kept secrets of a luxury advisor
Becky Powell, the president of Protravel International, shares her best tips for selling luxury products.
Go on holiday to a better world
A better world is the hot destination of a more sustainable tourism industry.
Introducing the New Nomad
"Were we seeing a wave of entirely new travel behavior?" Eric Gillin, of the Lifestyle Division of Conde Nast, writes that the...
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