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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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From the Window Seat columns
What if Mexico issued travel advisories?
An idea whose time has come: Mexico's tourism minister proposes a "traveler risk index."
Sorting out the meaning of meaningful
Tales of an industry in pursuit of millennials, profit and purpose.
The King of Jordan talks tourism
I asked the king to come off his throne and put himself in the chair of a U.S. travel agent.
Reconciling America's image with America
New film is a breath of fresh air as U.S. inbound travel slows amid climate of divisive rhetoric.
#HimToo?
Steve Wynn's departure: Sorting a man's accomplishments from his alleged misdeeds.
With Marriott policy, fear of history repeating
The hotel company's meetings moves revive airline commission fears, but cautionary tales abound.
The Tom Pritzker interview
Hyatt's Tom Pritzker shares his views on all-inclusives, the economic outlook and more.
Trading in trust
Hotels pay Marcelo Vazquez to show them how to advocate for travel advisers. His master plan: Trust me, trust each other.
Selling trips to the Tower of Babel
At CES, an issue emerges that demonstrates the limits of technology to provide a seamless traveler experience.
Why Jenn Lee hates independent contractors
Well, not actually the people so-labeled. A rose is a rose is a rose, but is an "IC" the same as "a small-business owner"?
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