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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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From the Window Seat columns
Innovation vs. the Love Boat
The backstory of Celebrity Edge includes overcoming stubborn stereotypes about cruising.
Automation and the battle for mindshare
Amadeus and Accenture are planning your future. Make room for the hologram giraffes.
Parallelism, binary stars and travel retailing
If you were to fund the competitor who would put you out of business, what would that business look like?
Snow day advice from accountants (and others)
Could travel sales be inspired by the patterns of individuals, societies and nature?
Brand Trump and brand USA
How many travel jobs are at risk from Trump's executive orders? Millions.
The art and science of destination marketing
Mexico and Australia take different approaches to appeal to the American source market.
With Trump, travel at a crossroads
Obama will leave a pro-travel legacy. What impact will Trump have on the industry?
Smart homes? Smart hotels? Smart travelers?
Post-CES, I wondered if gadgetry could make a smart traveler out of a cranky one.
Every step you take
Carnival's Ocean Medallion is part of a paradigm shift that will affect every area of the travel business.
Who I want to meet in 2017
Travel industry insiders are an interesting bunch. But one group particularly intrigues me.
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