From the Window Seat: Travel Weekly

From the Window Seat columns

Trends to watch in '17Last week, I shared Jack Ezon's observations about 2016. Herein, his 2017 predictions.

Why your year ended as it didHigh-end travel adviser Jack Ezon, president of Ovation Vacations, often spots trends that might be missed by others.

The travel industry's other candidateDonald Trump wasn't the only industry exec in the election. A Vermont agent was also running.

Behavioral guidance from the Middle East?Whether dealing with suppliers or clients, agents can learn a lot from Mideast-style haggling.

The travel adviser as digital guruThis year's Phocuswright conference revealed opportunities for agents to learn enough to turn the tables on the OTAs.

Tzell and Delta: A love story or case study?Tzell's 50th anniversary gala offered an insight into evolving agent/airline relationships.

'Sharing' a threat? Not so fast ...Suppliers on a recent panel seemed surprisingly sanguine about the "sharing economy."

The downside of rational thoughtTrafalgar finds that in agent/client dealings, rational thinking isn't the best way to make a sale.

Hotels without humansAt a Beijing hotel, I found best- and worst-case scenarios for well-intentioned service.

Building a travel business through social impactThe Good Travels Advisor training program will help agents bring up the subject of social impact travel with clients, explore...

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