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When privatized airport security makes sense
I believe the Trump administration's push to increase the number of airports using private contractors is sensible as long as...
The myth about corporate duty of care laws
The corporation's alleged duty of care toward traveling employees is marketing hype coupled with morality. It is not the law.
Cashing in on the 'connection economy' in travel
According to Embark Beyond's Jack Ezon, the need to build connection, community and human relationships is driving clients'...
Why Princess ships need more specialty dining
During an Alaska cruise on the Discovery Princess, I discovered how challenging it is to book the ship's specialty restaurants....
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From the Window Seat columns
Welcome to Fortress America!
What's driving apprehension about entering the United States? An imaginary border agent provides the true-story details.
A tourism tariff comes into focus
There isn't an explicit travel tariff, but the sum impact of recent and projected policy decisions are forming economic and...
Let's discuss economic uncertainty
I spoke to an American, a Brit and a Canadian about how their clients are reacting to political and economic upheaval. I got...
Can Forbes Travel Guide solve the commissions conundrum?
Forbes Travel Guide's endorsed travel agencies are dreaming the impossible dream: being paid hotel commissions upon booking,...
Making omelets in Washington
The impact on the travel industry from the flurry of activity in Washington isn't making headlines but poses a significant...
True or false: 'No turning back from DEI'
The travel industry sent mixed signals about the fate of their DEI programs in the first week of the Trump administration. I...
Going through airports -- and travel counseling -- blind
Is consumer perception of travel advisors' professionalism hurt by varied approaches to travel planning? A blind frequent...
Travel advisors and the national trust gap
Trust in professionals and experts has reached its lowest point in the 21st century. ASTA is hoping to change that while also...
The psychology of travel, unraveled
Psychologist Michael Brein has interviewed thousands of travelers to understand the psychology of travel. Here's what he's...
Tony talks trends that Marriott's tracking in '25
By sifting through Bonvoy data, intelligence from partnerships, customer behavior and megatrends, Marriott International CEO...
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