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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Legal Briefs
Be wary when issuing air tickets for others
ARC allows you to ticket for a nonappointed agency; however, every carrier has the right to decide which agencies it will...
Count on contracts, not courts
When negotiating major supplier agreements, you need to spell out the grounds on which you can decline to pay the supplier.
Complying with the FTC's Business Opportunity Rule
If you're trying to attract people new to the business -- and you're planning to charge a fee of any kind, train them and refer...
Did a sales rep make a promise? Get it in the contract
A sales rep says a technology contract can be canceled any time with 30 days' notice. Is the rep's word binding?
20 questions to ask a travel agency seller
Looking to buy an agency? Here are some questions you need to ask.
A legal question about Sabre's NDC initiatives
Does an NDC program with booking incentives constitute an amendment to an agency's existing Sabre subscriber contract?
Avoiding IC reclassification
A well-structured IC program can probably pass muster in every state as well as under federal rules.
Currency fluctuations can eat into profits
Currency fluctuations can reduce profits. To mitigate this, consider currency hedging, adding protective clauses in contracts...
Making software contracts work for you
Most contracts have some unfavorable terms in common, and here are my suggestions for adjusting them.
Giving more advice is better than none
As long as you know what you're talking about, do not hesitate to give as much advice as you think the client needs.
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Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Carnival Corp.'s HR chief on the best career advice she's received
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