A deeper dive into the data on today's travel agency businesses

Clockwise from top left: News editor Johanna Jainchill, Folo host Rebecca Tobin and editor in chief Arnie Weissmann talk about industry trends on this episode of the Folo by Travel Weekly.
Clockwise from top left: News editor Johanna Jainchill, Folo host Rebecca Tobin and editor in chief Arnie Weissmann talk about industry trends on this episode of the Folo by Travel Weekly.

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Our annual Travel Industry Survey of travel agency business is live, and we're taking an in-depth look at some of the results with editor in chief Arnie Weissmann and news editor Johanna Jainchill.

In this episode we delve into survey data: Advisors' use of AI -- how they use it and what they're concerned about; which travel categories are growing; advisors' use of social media; their relationships with preferred suppliers; where they work; and what they're booking. And, of course, whether they're optimistic or pessimistic about their business going forward. 

This survey was produced in partnership with Phocuswright, a sister brand to Travel Weekly. It surveyed more than 1,500 advisors during August and early September and was published Nov. 23.

This conversation took place Nov. 23 and has been edited for length and clarity.

Episode sponsor

This episode is sponsored by KLM Royal Dutch Airlines

Related links

The 2025 Travel Industry Survey

Previous Industry Surveys

JDS Travel News JDS Viewpoints JDS Africa/MI