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This season, the aptly named Trade Secrets Tech Summit is all about technology. But this week, co-hosts Emma Weissmann and Jamie Biesiada delve into how Brownell in Birmingham, Ala., completely modernized its tech stack with COO Rene Alldredge. Learn about identifying the gaps that technology can fill, the "pit of despair" many agencies face and coming out on the other side of a major tech overhaul.
This episode was sponsored by Windstar Cruises.
Further resources
Visit Brownell Travel on the web
Email Rene Alldredge
Trade Secrets episodes with Sabre, TripSuite and TravelWits
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Theme song
Sock Hop by Kevin MacLeod
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