2014 Sales: $121.7 million
Employees: 73
Previous Ranking: 55
3270 Washtenaw Ave.
Ann Arbor, MI 48104
T (800) 426-6546
F (734) 677-0901
Website Executives
PRESIDENT/CEO: Christopher U. Conlin
CFO: William R. Swiderek
EVP, LEISURE TRAVEL SERVICES: Betty Harmon
EVP, SALES & CLIENT RELATIONS: Kevin Hamilton
EVP, CORPORATE SERVICES & TECHNOLOGIES: Laura Bassett
EVP, CORPORATE ACCOUNTS DEPARTMENT: Bruce Wilkinson
2014 Developments
• Opened a new office in Grand Rapids to serve corporate travel needs of western Michigan market.
• Added more than a dozen new accounts.
• Received official “Preferred Concur Partner” designation.
• Sixth straight year of double-digit organic growth.
Company Facts
• Offers services directly to businesses and consumers with a focus on midmarket business customers, servicing their worldwide transient, leisure and meeting event needs.
• ARC sales of $75.7 million.
• 92% of sales from business, 6% leisure, 2% other.
• Operates the Great Lakes Cruise Co.; Conlin Athletic tours; Conlin Enrichment Tours; Conlin Hallissey Travel School; Conlin Consulting; Crossing Boundaries.
• Affiliate of BCD Travel.
• Member of Signature Travel Network.
• Largest independently owned travel management company in Michigan, all with organic growth without acquisitions.
• Privately held; 100% owned by Christopher U. Conlin.
Looking Ahead
• Projecting large percentage increases for transactions with first two months of the year showing a 27% growth in corporate sales.
• Will continue to identify out-of-state opportunities.
• Rollout of SMS messaging strategy.
• Global design and footprint development.