2014 Sales: $2.67 billion
Employees: 1,252
Previous Ranking: 12
2120 S. 72nd St.
Omaha, NE 68124
T (800) 228-2545, (402) 399-4500
F (402) 398-9290
Website Executives
PRESIDENT/CEO: Kevin O’Malley
COO: Tim Fleming
EVP & CHIEF INFORMATION OFFICER, INFORMATION SERVICES: Mike Kubasik
SVP, ACCOUNT MANAGEMENT: Nancy Rissky
SVP, OPERATIONS: Nancy Miller
SVP/LEGAL COUNSEL: Mike King
2014 Developments
• Kevin O’Malley became the company’s fifth president on Jan. 1, 2015, replacing the retired William Tech.
• Travel and Transport and Ultramar, a subsidiary, both experienced record-setting years for sales, which were up 19% for the company as a whole.
• Launched a Travel Academy program at Omaha headquarters to encourage college students to consider a career in the travel industry.
• Partnered with Metropolitan Community College in Omaha to develop courses in becoming a travel counselor.
Company Facts
• ARC sales of $1.67 billion.
• $9.2 million in sales from hosted agents.
• 41 outside agents.
• 85% of sales from business, 5% leisure, 10% other.
• Owns Events: Meeting, Group and Incentive Planning (annual sales of $268.6 million); Loyalty: Loyalty Marketing and Fulfillment ($90.5 million annual sales); and eTTek Solutions: Innovative technology products and services (sales n/a).
• Member of Virtuoso.
• Privately held; 100% employee owned.
Looking Ahead
• Will focus on mobile app known as Dash as well as pre- and post-trip reporting products.
• Further growth through acquisitions.
• Launch and expansion of Point 2 Points program rewards travelers based on making good travel decision.
Travel and Transport was selected this year for a more in-depth profile. Read our Industry Focus report on Travel and Transport.