2014 Sales: $170.1 million
Employees: 104
Previous Ranking: 48
404 BNA Drive
Suite 650
Nashville, TN 37217
T (615) 367-4900
F (615) 361-0347
Website Executives
CHAIRMAN: Donald Dixon
PRESIDENT/MANAGING PARTNER: Michael Dixon
VP/MANAGING PARTNER: William Haire
SVP, BUSINESS TRAVEL SALES: Mike Viars
PRESIDENT, VACATION TRAVEL SERVICES: Linda Raymer
VP, MARKETING: Sandy Schadler
VP, FINANCE: Tim Barton
VP, TECHNOLOGY & SOFTWARE: Nancy Ferrell
VP, OPERATIONS: Dan Freeman
VP, BUSINESS DEVELOPMENT, EMPLOYEE VACATION PROGRAMS: Patty Pae
2014 Developments
• Celebrated 20 years in business with record sales in Business Travel Services Division.
• Implemented new Business Travel Advisor teams that focus on specific groups of clients and launched an exclusive VIP service.
• Employee Vacation Programs Division launched a new digital platform enabling employees of each of its business travel clients to purchase leisure air, car and hotel through a secure website using exclusive contract rates.
• Vacation Travel Services Division launched Privileged Journeys, specifically focused on ultraluxury clientele.
Company Facts
• Travelink sells directly to the consumer as well as serves as a host agency.
• $10.6 million in sales from hosted agents.
• ARC sales of $139.8 million.
• 82% of sales from business, 15% leisure, 3% other.
• Member of American Express consortium.
• Privately held.
Looking Ahead
• Will extend core hours of service, moving more hardware into virtualization, launching a new quality control platform, and developing a mobile app to further add value for clients.
• Business Travel Services division will add a group air platform, expand consultative client engagement program, deliver an enhanced customer call experience, and focus on more affordable business/first class international offering.