2014 Sales: $492 million
Employees: 175
Previous Ranking: 25
101 W. Fourth St., Suite 400
Santa Ana, CA 92701
T (714) 540-7400
F (714) 979-6040
Website Executives
CHAIRMAN: Ricci Zukerman
PRESIDENT: Mike Dawson
VP, FINANCE: Carl Fabruada
VP, OPERATIONS: Yossi Mymon
VP, LEISURE: Elaine San Juan
VP, CORPORATE: Becky Kingston
VP, AIR AND DISTRIBUTION: Jim Osborne
2014 Developments
• Pilot of the first phase of a new booking software (aDX) for Worldview agents, affiliates and independent contractors providing an efficient and integrated cruise and air booking tool.
• Launch of new corporate intranet.
• Expansion of the air services team providing contract, ticketing and GDS support for agents, independent contractors and affiliates.
• Continued emphasis on strategic acquisitions and growth of affiliate and independent contractor network.
• Launch of a Meetings & Events business.
• Continued growth in Corporate Services business through client acquisition.
Company Facts
•Worldview Travel is a full-service travel agency offering direct-to-consumer leisure travel as well as B2B corporate travel services.
• The company has offices in several states, Canada and Bermuda. Worldview is also a host agent agency with a network of more than 350 independent agents and a complement of affiliate agencies.
• $25 million in sales from hosted agents.
• ARC sales of $285 million (including BSP sales).
• 495 outside agents.
• 50% of sales from business, 50% from leisure.
• Member of Virtuoso.
• Privately held.
Looking Ahead
• Appointment of a new president, Mike Dawson, succeeding founder Ricci Zukerman, and head of leisure, Elaine San Juan.
• Consolidation of all branches and offices under the Worldview Travel banner.
• Launch of aDX, a state-of-the-art booking platform that will substantially increase an agent’s efficiency and profitability.
• Renewed focus on sales and marketing at the agent and independent contractor level.
• Renewed focus to further strengthen relationship with Virtuoso and optimize Virtuoso training, promotion and tools.
• Strategic acquisitions of corporate and leisure agencies in complementary markets.
• Expansion of Worldview Travel Corporate Services across Worldview Travel offices.
• Continued focus on client acquisition on the corporate side.
• Continued growth with an emphasis on growing network of independent contractors and affiliates.