Celebrity Cruises
Celebrity Cruises’ Five Star Academy provides agents with online training to learn about all Celebrity has to offer. Agents earn a star for each level completed — as the name suggests, there are five in total — and move on to the next level. Once they complete all five and are officially a five-star agent, they receive CLIA certification credits and the chance to be invited to Seminars at Sea, Celebrity events, inaugurals and more.
MLT Vacations
MLT University provides destination and product information that empowers travel agents to grow their businesses and better serve their clients. In 2015, MLT University provided more than 2,500 travel agents with over 70 destination, specialty and business development classes, 22 developed this year based on travel agency feedback; access to 250 destination, hotel and tour partners; and interactive, Web-based learning labs.
Norwegian Cruise Line
Norwegian’s NCL University offers online training and sales tools about all things Norwegian. Courses range from Norwegian destinations to how to sell family cruising, its fleet of ships and more. Agents can earn continuing education opportunities including accredited courses worth 15 CLIA certification credits. Agents who join NCL U receive access to special reduced-rate fares and invitations to functions held around the country only for NCL U students.
Princess Cruises
The OneSource Academy online program enables agents to enrich their sales skills and enhance their knowledge of Princess and Cunard. The academy offers dozens of classes covering both Princess and Cunard through the OneSource Travel Agent Center portal. The more courses agents complete, the better the academy rewards. Agents move up through four tiers of the academy.
Starwood Hotels and Resorts Worldwide
Starwood converted its StarwoodPro educational platform into SPG Pro, integrating the benefits of the SPG (Starwood Preferred Guest) loyalty program into the training platform. SPG Pro offers agents training and rewards and the ability to earn Starpoints for their own travel and travel they book for their clients in the same account. SPG Pro offers ProLearning training modules, which educate agents on hotels and resorts worldwide.
Viking River Cruises
Viking’s online training program gives agents tools to increase their sales and offers support with regard to Viking’s fleet expansion and the overall consumer demand growth for river cruising. Once agents have completed the seven certification courses, they will earn the title Viking Master River Cruise Expert. The seventh and Master River Cruise Expert course offers agents insights into developing marketing plans as well as how to earn over $1 million in commissions annually to become a Viking Millionaire.