Reality Check: Travel Weekly

Reality Check columns

Losing Crystal Cruises would be a real shameA love letter to Crystal Cruises applauding what it gets right about cultivating a loyal client base.

Speaking to our clients -- after 2021My New Year's letter to clients: "We will do everything to repay your trust."

I have a sinking feeling about this new cruise lineA cruise line called "Titanic"? What could go wrong with that business plan?

Jack and Diane are still lookingThe story continues, as a couple searches for "the best" river cruise.

Little ditty 'bout finding the best ocean cruiseWould-be cruisers search for the 'best' line. Shouldn't be hard. Right?

Sharing some memories at 33,000 feetWe want to reinforce the magical gift of flight for clients contemplating their first plane trip in over a year and a half. We...

Communicating with clients has never been easierWe are blessed with new ways to talk to clients. Use them.

Signature momentsWe'd planned a vacation for two. But something much nicer happened.

The hotel stay of the past has checked outWill we ever return to TNT (Travel Normal Times)? If the hotel sector is any example, the answer is no.

Is the travel you're selling paying the bills?It's now time to brainstorm less about cosmetic service improvements and more about survival.

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