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Are hotel room rates too high?
Thanks to surging demand, hotel rates have skyrocketed this summer. But will the era of high rates last?
Getting a handle on your technology contracts
Here are some tips on how to negotiate with vendors to make contracts less one-sided.
A growing list of Nile River cruise options
A second AmaWaterways ship and a partnership between Alexander + Roberts and a new cruise line in Egypt are expanding the...
St. Martin welcomes visitors, advisors with culture and culinary themes
Arrivals to St. Martin, the French side of the Dutch-French island, "are ahead of our projections," St. Martin's Valerie...
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Reality Check columns
Losing Crystal Cruises would be a real shame
A love letter to Crystal Cruises applauding what it gets right about cultivating a loyal client base.
Speaking to our clients -- after 2021
My New Year's letter to clients: "We will do everything to repay your trust."
I have a sinking feeling about this new cruise line
A cruise line called "Titanic"? What could go wrong with that business plan?
Jack and Diane are still looking
The story continues, as a couple searches for "the best" river cruise.
Little ditty 'bout finding the best ocean cruise
Would-be cruisers search for the 'best' line. Shouldn't be hard. Right?
Sharing some memories at 33,000 feet
We want to reinforce the magical gift of flight for clients contemplating their first plane trip in over a year and a half. We...
Communicating with clients has never been easier
We are blessed with new ways to talk to clients. Use them.
Signature moments
We'd planned a vacation for two. But something much nicer happened.
The hotel stay of the past has checked out
Will we ever return to TNT (Travel Normal Times)? If the hotel sector is any example, the answer is no.
Is the travel you're selling paying the bills?
It's now time to brainstorm less about cosmetic service improvements and more about survival.
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Are hotel room rates too high?
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Airline complaints in April were up more than 300% from 2019
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A summer of flight disruptions is expected in the U.S. and Europe
Changing the shape of entertainment in Las Vegas
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