June 10, 2019 by Tom Stieghorst

The islands’ government has stopped paying ships to come. Instead, it is calling on the cruise lines and other private-sector companies to continue investing in public and private ports and in

April 3, 2019 by Tom Stieghorst

Cruise lines are hoping to strike gold by providing personalization technology such as Carnival’s OceanMedallion to accommodate 'digital natives' and the on-demand generation.

December 26, 2018 by Johanna Jainchill

In 2018, the travel industry grappled with the impact of major mergers, policy changes, technological advances and the unpredictability of Mother Nature.

December 17, 2018 by Christina Jelski

Expedia Group is investing heavily in artificial intelligence (AI), testing several AI-powered solutions to better serve brand partners and consumers.

December 6, 2018 by Christina Jelski

Mark Okerstrom assured hoteliers attending the Expedia Partner Conference that the rapid rise of Expedia's vacation rental business is not a huge threat, but he did encourage hoteliers to step up their

December 4, 2018

The company's chief digital officer discusses using tech to personalize the guest experience.

November 16, 2018 by Christina Jelski

The OTA aims to use artificial intelligence and its massive amount of customer data to create a more personalized service, CEO Glenn Fogel told attendees at the Phocuswright Conference.   

October 3, 2018

The mobile app, which combines data and artificial intelligence to predict future prices for flights and accommodations, has sold nearly $1 billion in bookings since it launched in 2015.

August 28, 2018 by Michelle Baran

Thanks to DNA-analysis products from companies like 23andMe and Ancestry.com, a growing number of people are discovering that their genes point to origins in places around the globe that, in turn,