August 19, 2018 by Arnie Weissmann
What brings down a company is seldom a single cause. And the final factor may have more to do with financial engineering than software engineering.
August 14, 2018
The company's director of call center technology talks about chatbots and artificial intelligence.
August 9, 2018 by Tom Stieghorst
The function represents a big upfront investment but should offer operational savings if it is widely used.
August 6, 2018 by Jamie Biesiada
Experts foresee a bright future, especially for technologies that make humans "smarter" by helping them in their jobs. AI does face hurdles, though, as evidenced by the recent shuttering of WayBlazer.
June 22, 2018 by Michelle Baran
Rather than look back at the past 100 years, tour operator Collette appeared to be much more focused on the future at its centennial celebration event.
May 4, 2018 by Tovin Lapan
The lineup detailed the past, present and future of retail travel.
April 30, 2018 by Jamie Biesiada
Travel-focused incubator and accelerator programs that help startups grow, refine their products and network with potential investors, corporations and peers have been popping up for the past several
April 30, 2018 by Arnie Weissmann
They can make or break a destination, draw interest to a cruise line, tour operation, hotel, airline, travel agency ... or not. And when members of the consumer travel media get together, there's no
April 16, 2018 by Jamie Biesiada
The technology companies accepted into Virtuoso's Incubator program include two focused on artificial intelligence.
April 15, 2018 by Jamie Biesiada
Compared with other forms of insurance, travel policies lend themselves particularly well to AI.