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The second AI revolution is here
Think you know AI's capabilities? Welcome to the revolution.
Lessons in pricing from the Hopper ruling
The FTC's complaint centers on the Hopper app, but the lessons also apply to websites and even to telephone and email price...
Welcome to Country (Australia and World Cup edition)
On a recent trip to Australia, I found that a ubiquitous local practice increased my engagement significantly. The U.S. can do...
Mexico's surf tourism is making waves
The country is creating the Mexico Surf City Network, connecting established towns known for their strong waves, surf culture...
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Thought Leadership
Experience-Driven Travel: How Strong Cultural Identity Drives Year-Round Demand
Discover how to turn travelers' growing demand for experience-driven trips into increased bookings year-round.
Revenue, Retention and Risk: The Business Case for Integrated Travel Insurance Technology
Integrating travel insurance directly into booking platforms helps travel advisors boost revenue, improve client retention and...
Platform or Partnership: What Travel Advisors Should Expect From Their Support Model
A host agency is more than a platform but a partnership of support and human connection dedicated to travel advisor success.
Six Decades of Exploration: Expedition Travel Has Changed the Way We See the World
Expedition travel has revolutionized how we journey the world in the last 60 years, with immersive experiences that educate,...
How Advisors Can Optimize and Personalize the Customer Experience
Optimizing the customer experience helps travel advisors build loyalty, generate referrals and increase revenue.
How Travel Advisors Guide Clients to Smarter Travel Insurance Decisions
Travel insurance is often misunderstood by travelers, with many unaware of its broad coverage beyond trip cancellations. Travel...
Paths to Promoting Tourism with Reduced Environmental Impacts
Stand out in a competitive leisure market by curating eco-conscious itineraries for your clients.
The Alps-Adriatic Region: Come Quickly. Experience it Slowly.
The Alps-Adriatic region—spanning Austria, Slovenia and Croatia—is a haven for slow travel, offering journeys that offer...
How Travel Advisors Help Improve the Air Travel Experience
Travel agents can aid travelers in having a smoother air travel experience.
The Power of Preferred Partnerships: Strategies for Building Successful Relationships
Authentic preferred partnerships empower travel advisors with protection, support and growth strategies that strengthen client...
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U.S. plans tourism marketing push in Canada
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