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Cashing in on the 'connection economy' in travel
According to Embark Beyond's Jack Ezon, the need to build connection, community and human relationships is driving clients'...
Why Princess ships need more specialty dining
During an Alaska cruise on the Discovery Princess, I discovered how challenging it is to book the ship's specialty restaurants....
Small stays, big impact: Boutique hospitality on Martinique
While many Caribbean islands are defined by their sprawling megaresorts, Martinique leads with its intimate accommodations.
Travel CEOs tackle river cruising challenges, including low water levels
The CEOs of Tauck, Avoya and Signature addressed big issues facing river cruising today: low water levels and overtourism....
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Trade Secrets columns
Moving on from social media
What if you deleted your social media accounts? For many travel advisors, that's an almost unthinkable scenario.
Ranks of new advisors continue to swell
More advisors are eager to start. They just need solid training.
A chat with and about ChatGPT
ChatGPT wrote part of my column. How did it do? "Let's dive in."
Help is on the way
A busy advisor doesn't want to turn away new clients. Enter this solution.
The attraction of theme park skip-the-line services
About half of Disney theme parkgoers are opting into paid, skip-the-line services. For the trade, as Martha Stewart would say,...
Scenic's commission mission
The company's Advance Commission Program is welcome news for the trade, which found over the last two-and-a-half years just how...
How can business being good be bad for advisors?
"Business is booming." But that doesn't fully describe travel agencies today.
New OTA emerged from pandemic necessity
An advisor took pandemic down time to innovate his business. Here's the result.
An out-of-this-world opportunity for advisors
What you need to know, and do, to successfully sell Disney's Star Wars "hotel."
Advisors' creative solutions for getting their clients tested before travel
Making sure clients get their Covid tests has become part of travel advisors' pre-departure checklist.
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