Aviation

Southwest said it is evaluating options to enhance its customer experience, "including onboard seating and our cabin."

Southwest is evaluating seating changes to increase revenueSouthwest has long been the only U.S. carrier that does not assign seats. It also has one-cabin planes and doesn't have an...

ASTA president and CEO Zane Kerby said requiring travel agencies that are the merchant of record to pay airline refunds was a "profound error."

ASTA objects to refund rule that affects agencies buying bulk airline seatsASTA expressed "deep disappointment" that the Department of Transportation is requiring travel agencies to pay refunds to...

A Southwest Airlines plane. The airline and its flight attendants union came to an agreement on a new labor contract.

Southwest's flight attendants agree to a new labor contractThe contract, which has been five-plus years in the making, means that Southwest's flight attendants will be the highest paid...

JetBlue has personalized its in-flight entertainment system.

JetBlue enhances entertainment systemThe upgraded system provides personalized content recommendations based on the flyer's previous viewing history, among other...

American Airlines had said nonpreferred agencies' bookings would no longer be awarded AAdvantage points starting May 1, but the airline has extended that deadline to July 11.

ASTA says American's NDC deadline extension is 'welcome news'American Airlines extended to June 5 its deadline for agencies to achieve a 30% threshold of NDC bookings. Hitting that mark is...

DOT Secretary Pete Buttigieg said, "Passengers deserve to get their money back when an airline owes them -- without headaches or haggling."

Biden administration finalizes rule establishing airline refund requirementsDomestic flights delayed by more than three hours will trigger a refund requirement and international flights delayed by more...

An Abercrombie & Kent private jet.

Height of luxury: Private jet toursFor a certain traveler who has the means and the desire to see a lot of the world in a small window of time, there’s only one...

Riviera Nayarit Airport aces its first int’l test flight

Riviera Nayarit Airport aces its first int’l test flightThe airport in Tepic will debut a second terminal by the end of the year and will welcome flights from the U.S. and Canada next...

American Airlines said, "We've seen a great response from agencies increasingly adopting modern retailing technology."

American Airlines extends deadline for agencies to reach preferred statusTravel agencies must meet a 30% threshold for NDC bookings to become preferred, and they will have more time to do so.

Airlines argue that Clear lanes benefit not only its members but other flyers, as well.

California state bill would keep Clear out of TSA security lanesBill sponsor Josh Newman said that the quality of one's experience at airport security shouldn't be based on a person's income...

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