Hertz initiative lets drivers reserve specific make, model: Travel Weekly

Hertz initiative lets drivers reserve specific make, model

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PARK RIDGE, N.J. -- In a first for the car rental industry, Hertz said it will allow customers to reserve a specific brand or model of car or SUV at 23 major airports in the U.S. starting next year.

The move is part of a number of upgrades to Hertzs frequent renter program, #1 Club, including discounts on child seats and the elimination of additional driver charges for spouses and domestic partners of #1 Club members.

The key enhancement, however, will allow #1 Club members to pick and choose among specific brands and models instead of the traditional practice of choosing a car class and having any car within that class assigned to you.

The change will go into effect for bookings starting Dec. 1 and applies to rentals picked up starting Jan. 2. No extra costs are involved.

The program will launch initially in 12 airports in Florida and California, including Miami, Orlando, Los Angeles and San Francisco; 11 additional airports across the country will be added to the program later next year.

The program will only be available to customers who rent cars by the week or for the weekend, which Hertz said will allow it to better manage inventory and honor customer requests. Typically, a weekend rental involves pick up after noon on a Thursday and return by midnight on a Monday.

In addition, Hertz said the brands and models chosen for the initiative are those that are in greatest supply within its overall fleet, including the Ford Taurus, Mazda6, Toyota Camry and the Explorer and Expedition SUVs from Ford.

Hertz customers currently can request a specific car or SUV through Hertzs Prestige Collection program, which includes high-end models like Jaguar, Land Rover and Volvo, but they pay a premium for the privilege. Hertz said it used the Prestige Collection program, which it launched in 2001, as a model for the new initiative.

To contact reporter Jorge Sidron, send e-mail to [email protected].

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