American Express Business Travel said the company has realigned its senior leadership team to “provide a continued focus on growth while enhancing existing customer and supplier relationships.”
Priyan Fernando, chief operating officer, is now also the president of the American Express’ customer group, reporting to Charles Petruccelli, president of American Express Global Travel Services. In addition to retaining his current responsibility for leading global operations, Fernando now adds client management and advisory services to his portfolio.
Andy McGraw was appointed to the newly created position of senior vice president and general manager, worldwide sales. McGraw will lead the American Express Business Travel sales organization across all regions, markets and industry segments worldwide.
Lisa Durocher was promoted to senior vice president, marketing and innovation. She will continue to lead all marketing, innovation, product management and online strategy.
Andrew Winterton retains his role as senior vice president and general manager of global supplier relations, partner network and Latin America and the Caribbean.
“Organizing our leadership this way allows for greater focus on innovation, acquisition and outstanding customer service and speaks to the competitive differentiation in our value proposition and the benefits we provide to our customers,” Petruccelli said.