Advisory group examines U.S. image: Travel Weekly

Advisory group examines U.S. image

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The U.S. government expects to begin issuing People Access Security Service cards as early as next summer for people who regularly cross the U.S.-Canada and U.S.-Mexico borders.

The so-called PASS cards would be priced at about $45 and would be used as an alternative to a regular passport.

Officials shared that information with a private-sector advisory committee that met with representatives from the State and Homeland Security departments last week to discuss travel-related issues, including improving the entry process at U.S. borders for inbound visitors.

The inaugural meeting of the advisory committee was related to "Secure Borders, Open Doors," a strategy launched in January by the State and Homeland Security departments to bolster border security while encouraging inbound tourism.

Members of the Secure Borders and Open Doors Advisory Committee include an array of specialists from such fields as health care, academia and travel, including Travel Industry Association President Roger Dow. DHS Secretary Michael Chertoff presided over the meeting.

Dow said the committee meeting touched on what has been called the three pillars of the Secure Borders, Open Doors strategy, including new information technology, creating travel documents for the 21st century and conducting smarter screening at U.S. points of entry.

"Task forces are being formed to aggressively work with the Homeland Security and State departments," Dow said.

A key aspect of the effort includes focusing on airports.

Entry into the U.S. has become a point of contention for inbound visitors. A recent survey conducted by the Discover America Partnership, an inbound travel advocacy group, said U.S. security policies have had a chilling effect on tourism. Respondents to the survey said they were more afraid of U.S. government officials than the threat of terrorism or crime.

  When the strategy was launched in January, Secretary of State Condoleezza Rice announced plans to create a pilot program at Washington Dulles and Houston's Bush Intercontinental airports, where among other things, "friendly greeters" would meet inbound visitors, offer assistance and help create a more welcoming environment.

Dow said he believed the formation of the advisory committee could be the first step toward making the U.S. appear more welcoming.

For instance, committee member Jay Rasulo, chairman of Walt Disney Parks and Resorts, as well as his counterparts at theme parks such as Universal Studios and Busch Gardens, have offered to share their expertise on managing long lines and large groups with the DHS and State Department.

Such offers informally were made in the past, but the committee could provide a direct avenue for implementation.

Dow said he made the point during the meeting that "we truly have a crisis. ...We are sitting here watching" as the U.S.'s worldwide tourism market share erodes amid a "growing opinion that it is not worth the hassle to come to the U.S."

He concluded, "We have got to have some very big action on the part of government and on the part of Congress."

The committee is slated to meet at least two times next year.

To contact reporter Michael Milligan, send e-mail to [email protected].

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