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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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Government Affairs
House passes bill to extend PPP loan benefits
The Paycheck Protection Program Flexibility Act extends the period to use the loans to 24 weeks and mandates that borrowers...
U.S. Travel Association backs pandemic insurance bill
The Pandemic Risk Insurance Act would require insurance companies to offer business-interruption insurance policies that cover...
TSA implementing virus-related procedures
Instead of handing boarding passes to TSA agents, passengers will place their paper or electronic passes on the reader...
AHLA says hotel industry on ‘brink of collapse’
The American Hotel & Lodging Association called on Congress to prioritize relief for hotel workers and small businesses in the...
Travel agencies gain exemption from overtime rules
The Department of Labor eliminated a so-called “blacklist” that included travel agencies.
Senators propose legislative intervention into airline refund policies
A bill sponsored by Senate Democrats would require airlines to offer refunds to all customers who cancel their travel during...
WTTC composes guidelines for reopening hotels and restaurants
The organization released global protocols and measures titled “Safe Travels” for the hotels/hospitality and retail sectors.
DOT continues to ride airlines about refunds after colossal rise in complaints
After April complaints came in at more than 15 times higher than the usual pace, the Transportation Department reasserted that...
Airlines receiving federal aid get more leeway on required flying
The Transportation Department will ease its requirement that carriers receiving federal stimulus assistance continue to fly to...
Airlines pressured to require passengers to wear masks
In a letter to trade group Airlines for America, leaders of both parties in the House transportation committee urged airlines...
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Finding your niche: Strategies for travel advisors
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