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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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Government Affairs
Corruption probe could sink Biden FAA pick
Denver Airport CEO Phillip Washington, the president's nominee to head the agency, is named in a California search warrant...
TSA's Pekoske confirmed for second term as administrator
During his first term, David Pekoske focused on implementation of technology advancements at airport security checkpoints.
Tailwind Air unable to launch Manhattan-College Park service
The TSA expressed security concerns about the route, and instead the seaplane operator is working to start Manhattan-Washington...
Biden talks about getting tough with airlines in Boston speech
At Boston Logan on Monday, President Joe Biden said his administration is "cracking down on the airlines to get passengers...
Airlines end a summer of disruptions on positive note
Carriers canceled just 0.6% of flights during Labor Day weekend, compared with 2.1% of flights during summer overall.
Gains from dues and fundraising bolster ASTA's advocacy initiatives
During the ASTA Global Convention in late August, the cruise lines pushed ASTA's fundraising efforts to record-breaking...
Bumping rates creep up as airlines manage oversold planes
Three carriers lead the pack this year in bumpings (known formally as "involuntary denied boardings") -- American, Southwest...
Voicing concerns about the DOT's refund rule
Answering additional questions about the DOT's proposed airline refund rule.
Airlines vastly improve their services to customers affected by cancellations
All of the changes were made after DOT secretary Pete Buttigieg sent a letter to airline CEOs urging them to make upgrades.
State AGs want the power to crack down on airlines
The attorneys general of 38 states have penned a letter to congressional leaders, requesting legislation that would empower...
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