NAACP Applauds 'Diversity Initiatives' in Hotel Field

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WASHINGTON -- The National Association for the Advancement of Colored People welcomed "diversity initiatives" adopted by some hotel companies but will keep up the pressure and publish its second hotel "report card" in June.

The first report card graded hotel chains on hiring, promotion and investment opportunities for African-Americans. At a press conference here, NAACP president Kweisi Mfume announced that an advisory task force was formed to maintain oversight of the hotel industry, chaired by Valerie Ferguson, American Hotel and Motel Association chairman.

Mfume provided a positive update of the NAACP's year-long effort as follows:

  • Cendant (formerly HFS) launched a $20 million diversity initiative.
  • Doubletree added an African-American to its board of directors.
  • Marriott, Hyatt and Omni hired marketing firms to advise them on how to target minority consumers.
  • Most chains increased job recruitment efforts, advertising and procurement goals for the African-American community.
  • Mfume said that since June the NAACP distributed more than 40,000 "hotel consumer choice guides," which travelers have used to decide whether to stay at particular hotels.

    Asked by Travel Weekly whether any hotels lost business for lack of attention to the black community, Mfume replied, "We think so, but all say they didn't." He said that the NAACP's next target is the telecommunications industry.

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